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Member review of VoicePulse


more information on the company
Ad-hoc VoicePulse Forum
VOIP Forum

Reviews:
read 216 reviews (179 positive) (17 negative)
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Six Month Rating

Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:


$18 per month avg ($14 to $26)

3 year trend

Review by Lenagainster See Profile
UPDATED: 139 days ago
member for 4.8 years, 1386 visits, last login: a few hours ago


Silver Spring,Montgomery,MD
$16 per month (month by month)
about 7 days
"Total Control over your phone"
"none"
"Excellent value"
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings match consensus)

    My Other Reviews·DIRECTV
    ·magicjack.com
    Update 6/21/09 Just an update regarding the update of 5/28. Ever since I set a static IP address for the TA, the service has been perfect. Not a glitch.

    Update 5/28/09 Had an issue where I would not get a dial tone the first time I attempted to make a call, but after hanging up and trying again, I'd get the dial tone. Also noticed that occasionally the person I was calling would hear silence during part of the conversation. Did a search on the VP website and found comments where the dial tone issue could be caused by dynamic IP addressing and one should set a static IP address for the TA. Made the switch to static IP addressing and so far, no dial tone problems and no lost conversations. Still pleased with the service and have no intention of lowering my ratings after this minor issue.

    Update 4/13/09 One of my pet peeves is telemarketing and even though I am on the Do Not Call List, we still get a few unwanted sales calls, political calls and charity calls every week. Some are exempt and some just violate the law. So for the past two years, when I would get a call from a telemarketer (who never leaves a voicemail message, they just hang up and call back later), I would block their number with a 'not in service' message. I had accumulated 85 filters doing this. I got to the point where it would be easier just to create a filter for each of our friends to allow their call to go through (a White List) and send everyone else to voicemail. Then the pesky telemarketers could not ring our phone.

    So I made a spreadsheet of our relatives and friends who are most likely to call, and once I had their phone numbers in the proper format (1xxxxxxxxxx), it was an easy process to copy and paste the new numbers into the existing filters and change the action from 'not in service' to 'always ring'. Then I created a filter to send everyone (else) to voicemail.

    What a pleasant change. Whenever the phone rings, no need to check the Caller ID to be sure it is someone we want to talk to. No more telemarketers!

    When I do get a voicemail, VP sends me an email with the number of the caller on it. If I miss one of our friends/relatives, it is an easy matter to add their number to the White List. I finally feel that this phone service, that I pay for, is mine, and mine alone, and doesn't belong to the general public to call whenever they feel like it.

    I have read about other VoIPs with even more elaborate White List capabilities, even basing actions on the time of day. (I think my scheme with VP defeats the Scheduled Do Not Disturb). But none of them allow so much for the mere $15.89 that I pay for the Local Plan. What a deal!

    Update 4/5/09 Over two years of exceptional service.

    Followup comments:
    nyount

    join:2003-06-03
    Lexington, SC

    Outgoing volume setting

    I think I may need to make the same adjustment to the outgoing volume setting on my VoicePulse adapter. Can you tell me how that is done, or point me to some online documentation that describes that? Thanks.
    Lenagainster

    join:2005-01-07
    Silver Spring, MD
    ·VoicePulse
    ·DIRECTV
    ·magicjack.com

    Re: Outgoing volume setting

    said by nyount See Profile :

    .. adjustment to the outgoing volume setting on my VoicePulse adapter. Can you tell me how that is done..
    Pick up your VP phone and dial ****110#
    (that's four stars, 110, then #)
    listen to the IP address being read out
    something like 123.123.0.xxx (write it down)
    Open a browser and go to »123.123.0.xxx (whatever addy you got)
    It should open your Telephone adapter in the basic view
    click on advanced view
    click on regional
    You will see the settings for the input and output.
    Change them and save the settings.
    Mine were originally at -3 and -3 (range is -6 to +6)
    I found that 1 in and 3 out fits my phones best.
    HTH Lena

    PCInTech
    In another place and time.
    Premium
    join:2004-06-07
    Massena, NY
    clubs:
    ·VoicePulse
    ·RoadRunner Cable

    CID

    Lena, VP does transmit your name with CID info, but the receiving party's phone company may not subscribe to the same CID database provider, so it may not show up for everyone.

    As far as the other commenter, search these forums, this issue has been discussed before. Look for FXS port settings.
    Lenagainster

    join:2005-01-07
    Silver Spring, MD
    ·VoicePulse
    ·DIRECTV
    ·magicjack.com


    1 edit

    Re: CID

    said by PCInTech See Profile :

    Lena, VP does transmit your name with CID info, but the receiving party's phone company may not subscribe to the same CID database provider, so it may not show up for everyone.
    Thanks for the info. I just edited my review to reflect your input. So far, none of my friend have seen a name with the Caller ID. Another tidbit I forgot to mention in the write-up is that with VP, one's name and address doesn't go in the printed phone book, a plus for me but may be a negative for others. Correct me if I'm wrong.

    Lena
    ExtremeRFR

    join:2005-05-13
    West New York, NJ

    Lana, a question for you?

    O still have AT&T CallVantage. Now, if I want to switch over VoicePulse (VP) can I transfer my number from AT&T to VP?

    Is that possible or no? Do you know? Let me know. Thanks!
    ExtremeRFR

    join:2005-05-13
    West New York, NJ

    Re: Lana, a question for you?

    'Lena'... sorry mispelled .... OH! " I" Not " O " - The beginning of the message. LOL
    Lenagainster

    join:2005-01-07
    Silver Spring, MD
    ·VoicePulse
    ·DIRECTV
    ·magicjack.com

    said by ExtremeRFR See Profile :

    O still have AT&T CallVantage. Now, if I want to switch over VoicePulse (VP) can I transfer my number from AT&T to VP?
    With all the changes dslreports has made recently, I just got around to seeing your post. Hope the delay didn't cause any problems. Can't answer with 100% confidence, but VP had no problem transferring my number from CV. The guy at CV told me they would have trouble porting it back if I wanted to return to ATT. If you go to the VP website and poke around, there is a tool that tells you if VP can port your number. Do that to be sure.

    danny9
    Go Ahead, Make My Day
    Premium
    join:2002-07-14
    Clinton Township, MI
    clubs:
    ·VoicePulse
    ·Comcast

    Totally Agree!

    Lena, I agree 100%.

    Has been perfect over the years.

    Switching from landline to VoicePulse has to be one of the best things I ever did!
    --
    VoicePulse 07/29/04

    Joe Austin

    @rr.com

    Service Outtage

    Their service had not been perfect for us. Perhaps you are closer to their servers. We've had several multi-day outtages,
    the most recent one a 4-day with no inbound service. They told us a "local" provider was responsible. I find that difficult to believe, but even if it is true, they should have
    some redundant providers there in our 512 area code.

    We've had several other multi-day outtages and most of those were some "routing" problem on the Voicepulse side.
    Forums » comments on review of VoicePulse


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