 Review by espaeth 
UPDATED: 1.1 years ago
member for 8.5 years, 2003 visits, last login: a few hours ago
 Minneapolis,Hennepin,MN
 $6 per month
 about 1 days
 "Call treatments, SIP URI forwarding, reasonable cost 'unlimited' DID, consistent call quality"
 "Slightly more audio latency than other providers, termination costs are on the high end, no inbound CNAM offered"
 "Solid, reliable service"
| Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings match consensus)
|
I first signed up with CallCentric back in June as I needed a place to move my Sprint cell phone number I've had for more than a decade. (Sprint won't let you transfer your number to a new SERO plan) My original plan was just to take incoming calls and forward them to ViaTalk via a SIP URI, and leverage ViaTalk simulring to have the call hit both my home and cell phone.
Fast forward through a couple weeks of ViaTalk issues with the new servers, which lead me to setup an Asterisk box at home to troubleshoot the ViaTalk service. I have Cisco CallManager experience from work, but never really played around with Asterisk prior to the Viatalk issues. Starting down that path was the best thing I could have done for my home phone service satisfaction, in addition to creating something interesting to toy with on the weekends.
Since I signed up, I've now ported my home phone number away from ViaTalk to a CallCentric $5.95 'unlimited' residential DID. The inbound call quality has been consistently good; my only gripe with the service is there is approximately 150ms of additional audio delay compared to other providers I used. I noticed this most prior to my number porting when ViaTalk was set to forward to my CallCentric pre-port number, and I was using my cell phone to call home to use DISA. Since my number ported, the additional audio latency is still there, but much less noticeable with ViaTalk out of the loop. The other big selling point for me is the ability to use Call Treatments to do things like send anonymous calls to a different SIP URI than identified calls, and to be able to forward all inbound calls to my cell phone if my home Asterisk box goes offline.
Overall my service with CallCentric has been great. Ticket response is fast and thorough, audio quality is great for the DID service I have from them, and the service has been incredibly reliable for the last 3 months. CallCentric is currently dead last in my outbound trunk selection, however, as their 1.9c/min terminate rates are almost double what my other providers offer and they don't allow you to set outbound CID via SIP so it limits the functionality of my Asterisk box forwarding calls to my cell phone.
Followup comments: | Forums » comments on review of Callcentric |
|
Callcentric
·
·