ARM
join:2009-02-19
Cheshire, CT
| [help] Connection constantly disconnecting
All the sudden my AT&T DSL connection has been constantly disconnecting. The connection last between 5min to an hour before it drops. I can power cycle my modem and router to reconnect, but the connection doesn't last. I have a Linksys WRT54G2 Router and a Speedstream 4100B modem. I don't understand why the connection would disconnect all the sudden, but its been a real hassle. |
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MrFixitSC
Premium,VIP,ExMod 2001-06
join:2000-12-01
Moncks Corner, SC | does the modem get warmer than usual? know anyone you can borrow a modem from, temporarily, for test purposes? |
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Moni1
@sbcglobal.net
| reply to ARM
I have the EXACT same prob, first ATT outsource tech said that I had a problem in the line, I waited 2 days they sent no one, I called again this a.m and am now being told by a mainland customer tech that certain Motorola modems (2210-02) are being replaced because they are faulty, I have had this modem 1 yr never any issues. they are basing the replacement on the SERIAL number not the MODEL. I think it's BS, for what its worth this modem was warm to the touch from day 1 I was told by "them" that its normal.they requested that when I receive the new modem I send this one back, I said NO I paid for it. they charged me 49.99 for this modem, even though they sent me a gift card for $50
months later I still paid for it.
all this BS for a mere 1 mg service is starting to seem hardly worth it.
we NEED more options besides Charter or ATT !!!!! |
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MrFixitSC
Premium,VIP,ExMod 2001-06
join:2000-12-01
Moncks Corner, SC | said by Moni1 :
we NEED more options besides Charter or ATT !!!!!
there's always satellite and cellular. |
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ARM
join:2009-02-19
Cheshire, CT
1 edit | All right the problem went away for a while. But then I lost power and its constantly disconnecting again. When I lose the connection and try to reconnect from the router (the modem is in bridged mode) I get this message, "cannot obtain ip address from pppoe". Then I have to power cycle again to get the connection back. I wish I knew the source of the problem. Why can't things just work for once. Any ideas? |
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