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Forums » US Telco Support » Verizon » Verizon Fiber Optics » Will the real Early Termination Fee please stand up?
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Verizon FIOS IP Address »
« FiOS in Castle Hills - Lewisville, TX  
AuthorAll Replies

rebus9

join:2002-03-26
Tampa Bay
·Verizon FIOS
·RoadRunner Cable


1 edit
Will the real Early Termination Fee please stand up?

 
Looking at the Business FIOS address qualification page, the ETF is cited as "up to $149 early termination fee".

However, in the Terms of Service it's cited as, "a termination fee in the amount of two hundred fifty dollars ($250)".

To me this looks like they may have lowered the ETF, but based on their TOS they can hang you for a hundred bucks more, regardless of what their qual page says (since that page is just a quote and not the "official" agreement).

Any VZ insiders here who can clarify?

pharos

join:2004-05-17
Everett, MA
  I would understand it if they lowered the ETF, updated the agreement and forgot to update the sign up page, but not the other way around. $149 Sounds like a mistake to me =\


More Fiber
Premium,MVM
join:2005-09-26
West Chester, PA
reply to rebus9
Print out both pages, then don't worry about it. If you terminate early and they give you grief about it, file a "bait and switch" complaint with the FTC. Advertising one fee, then hiding a higher fee in the TOS is illegal.
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Forums » US Telco Support » Verizon » Verizon Fiber OpticsVerizon FIOS IP Address »
« FiOS in Castle Hills - Lewisville, TX  


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